Frequently asked questions

Between 45 and 60+ days depending on the format, how far you open it, and the temperature. Organic cans and hanging bottles last longest; sprays are instant and last as long as you keep using them. Heat speeds up evaporation, so a car parked in the sun will go through one faster than an office drawer.

Most cheap air fresheners are mostly water and alcohol with a small amount of fragrance. Ours are concentrated fragrance oil. Oil evaporates far more slowly and evenly, so the scent is stronger, lasts much longer, and does not vanish after a week.

Palm trees for the rear-view mirror and small spaces. Organic cans for a dashboard or desk where you want adjustable strength. Vent clips if you want the car's airflow to spread the scent. Sprays for an instant refresh. Bottles and pouches when you want something that looks good as well as smells good. Solid blocks for bathrooms, garages and anywhere demanding.

Yes, on the organic cans and vent clips. Both have an adjustable opening — open it a little for a subtle scent, all the way for maximum output. Opening it less also makes the product last longer.

The products are intended for use in enclosed spaces, not for contact or ingestion. Keep them out of reach of children and pets, and do not allow pets to chew or lick them. If you have a pet with a known sensitivity to fragrance, ventilate the space and start with a lower setting.

Hanging products, cans, gels and vent clips will not, as long as they are not left resting directly against a surface. With sprays, avoid spraying directly onto leather, screens or upholstery — spray into the air instead.

Shipping is calculated at checkout based on your address and the weight of the order. We also offer free shipping over $50.00.

Orders placed before the daily cut-off leave within one business day. You will get a tracking link by email as soon as the parcel is collected.

Yes. Exotica products already reach more than 125 countries. Available destinations and rates are shown at checkout once you enter your address.

Yes — no questions asked. If a product is not right, contact us and we will arrange a return or replacement. Unopened products in their original packaging are the easiest to process.

Sign in to My Account and open the order, or use the tracking link in your dispatch email.

Pick a plan — Standard, Premium or Platinum — and choose the fragrances you want. We send a fresh box every month, shipping included. You can change your fragrances, skip a month, pause or cancel at any time from your account.

Yes. Update your selection in My Account before your next billing date and the new choices apply to that shipment.

No. Cancel whenever you like and you will not be charged again. There is no cancellation fee.

Yes. We supply retailers, distributors and businesses worldwide. Wholesale pricing depends on volume and destination — contact us with what you need and we will send a quote.

Merchandising fixtures for shops — floor stands, counter units and clip strips, supplied pre-loaded with product. They are wholesale items, so they are listed without a public price. Use the "Request quote" button on any display product.

We are always open to new distribution partners. Some of our distributors have been with us for over twenty years. Start with the wholesale page and tell us about your market.